Privacy Policy
Plain English: we collect only what we need to help you with SDA housing, we keep it safe, and we never sell it.
What we collect
Your name and contact details, your NDIS plan details when you share them with us, your housing needs and preferences, and messages you send us on WhatsApp, SMS, email or phone.
Why we collect it
To match you with suitable Specialist Disability Accommodation, to process applications and tenancy or ownership documents, to meet our obligations as a registered NDIS provider, and to keep in touch about your housing journey.
How we protect it
Your information is stored securely in Australia with encryption and access controls. Only the team members who need it to help you can see it. We follow the Australian Privacy Principles under the Privacy Act 1988 (Cth) and the NDIS Practice Standards.
Who we share it with
Only people you would expect: the NDIA when required for your funding, your support coordinator when you ask us to work with them, and service providers who help us deliver housing (under strict confidentiality). We never sell your data and we never use it for unrelated marketing.
Your rights
You can ask to see the information we hold about you, ask us to correct it, or ask us to delete it. You can also complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992.
Talk to us
Or email tony@homelander.com.au. We reply within 2 business days.
Registered SDA Provider · No SIL · NDIS Quality & Safeguards Commission · Last updated 2 July 2026